An OPD token system your patients use from their own phone
DeskRx replaces paper token slips and shouting names in the waiting room. Patients scan a QR code at the clinic door, get a token number and follow the queue live, while the doctor calls the next patient with one tap.
How patients get a token
Print the door QR poster from the admin area and put it at the entrance. Patients scan it with the phone camera, enter a name and mobile number, and get their token in the browser. No app to download and no account to create.
- Walk-in patients without a smartphone get a printed slip from the front desk.
- Works with A4 office printers and 58 mm or 80 mm thermal receipt printers.
- Patient pages are available in English, Hindi, Tamil and Kannada.
A live token tracker instead of a crowded waiting room
Each token opens a page that shows the patient’s number, the token being seen now and how many people are ahead. It refreshes on its own, so patients can wait outside or nearby and walk in when their turn comes.
Patient token display for the lobby TV
Open your clinic’s TV board link on any smart TV, or on a laptop connected to a screen. It shows the token being seen and the next tokens, and announces numbers by voice. It shows token numbers only, never patient names.
Separate queues for emergencies and follow-ups
Tokens are called in order, with separate Emergency, Normal and Follow-up queues. Free follow-up visits are marked automatically, and the front desk can put a patient who missed their turn back in the queue.
Built for the doctor’s room and the front desk
The doctor opens a shift, calls the next token, skips or recalls a patient, and pauses or closes the shift from one screen. The reception desk issues tokens, records vitals before the consultation and prints slips.
Frequently asked questions
Do patients need to install an app to get an OPD token?
No. Patients scan the QR code at the clinic door and the token opens in the phone browser. Patients without a smartphone get a printed slip from the front desk.
Can patients book a token before they reach the clinic?
Patients with a DeskRx account can book a token from their dashboard while the doctor’s shift is open. The door QR marks them as in the clinic when they arrive.
What does the waiting-room TV show?
The token being seen and the tokens coming next. It never shows patient names or medical details.
Is DeskRx an appointment system?
No. DeskRx is built for walk-in clinics that see patients in token order instead of fixed appointment slots.